ISO 9001:2015 is the globally recognized standard for Quality Management Systems (QMS). Published by the International Organization for Standardization (ISO), it defines requirements for organizations wanting to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements.
Core Pillars of the Standard
ISO 9001:2015 is built around two fundamental operational frameworks:
- Risk-Based Thinking: Shifting from purely corrective action to proactive risk identification and mitigation across all operations.
- PDCA Cycle (Plan-Do-Check-Act): A continuous loop for process improvement integrated into organizational workflows.